So Upset !!!!

[Tory09 1]

Hi everyone,

I am so upset. I had my surgery on Thursday 10/22 and it was scheduled for outpatient meaning I could stay in the hospital if it was less than 24 hrs. I had waited almost a month for the drs office and the hospital to agree to outpatient only. The hospital used to not allow lb procedure as an outpatient. My drs office said they finally agreed to do outpatient procedures as of Oct 1. Well my lb procedure took longer and the surgeon had to repair a severe hiatal hernia, and do a liver biopsy. I endured terrible pain, nausea, vomiting, etc while I was in the hospital the whole time but they let me go and I had been on the unit for maybe 22 hrs.

When I was released to go home I told the nurse I was ready to leave and she said not to worry I was just in observance and not using all the 24 hrs.

Anyway when I got home today my insurance carrier sent me some standard form letter saying I was denied inpatient and they only approved outpatient. I called them and they said someone called the next day to get me inpatient status which this letter is saying they denied.

I told the rep I was outpatient the whole time and she said if that was the case then it would be paid. But this letter said my inpatient status was denied.

Has this happened to anyone else? I am so upset. Of course the hospital and the surgeons office was closed by this time.

Please give me any advice and send your prayers and good thoughts my way. I am trying not to flip out. I feel this letter has shortened my life by a few years since I got so upset when I read it...

Thanks for reading.:thumbup:

[gbakerc 2]

It happened to me with hernia surgery once. It got straight. Call you Dr's office and tell them what has happened and I am sure they will get it straight.

Greg

[Tory09 1]

I found out my surgeon accidentally hit the inpatient button instead of outpatient. They corrected the error once the insurance notified them 2 days ago. I just wish they had notified me to let me know a denial letter would be coming in the mail ! Oh well... I was just upset last night but tried my best not to worry about it and just pray about it and go to bed :thumbdown:

[HappyHomeCC 2]

I found out my surgeon accidentally hit the inpatient button instead of outpatient. They corrected the error once the insurance notified them 2 days ago. I just wish they had notified me to let me know a denial letter would be coming in the mail ! Oh well... I was just upset last night but tried my best not to worry about it and just pray about it and go to bed :sad:

that is great it is all worked out... Now you can focus on healing!

Congrats

[isaviolinist 11]

Yes, just relax and let the healing begin haha. In all seriousness, just focus on getting better - the last thing you need is tons of stress. Its not good or helpful for getting better. After my surgery, I was totally stressed out (about everything), but I just let it all go for like 2 weeks. I let people take care of me and didn't worry about anything but myself. Sounds selfish, but I found it was SO necessary. Good luck!!