Errr... so frustrated

[sanderson 1]

Anyone been frustrated with their Dr.'s office staff? I have been telling the person that schedules all of the appointments that I need to be done with everything (even surgery) before June 1st due to insurance change that is coming up. My last required class in next week. I have done everything they have made me do and now they are telling me that it will be a few weeks to see the Dr. and then another few weeks for the surgery. Why do they do that when they know that my insurance coverage will be changing soon???!!!!:thumbup:

Now they are telling me that I am taking up too much of their time by following up. This is so frustrating!!!

Anyone have any ideas on what I should do. No my blood pressure is really going to be high at my next appointment.

[2Flyguys 13]

stay on them!!!!!!!!! thats to bad for them!!!!!!!!! be aggressive....i drove the staff at my dr.s office crazy....we as wls patients start to get anxious!!!!!!!!!!! when insurance has been approved...classes have been taken...diatitions have been met with...pshyc. evaluations...the whole 9...we want the procedure done NOW :thumbup:!!!!!!!!!!!! and they'll just have to understand that!!!!!!!!!!!!

[Libbyjane1976 1]

Stay on top of them. Let it be known why you are pushing so hard. If they continue to get you a hard time talk to the office manager.

[jadaoakes 0]

like the others said...stay on them about it...Ive had a few upsets but my date is scheduled for tomorrow....talk to different people at the office some actually do care...you just gotta find them

[Emilie1 3]

I was in the exact same boat. I had a small window of opp. before my insurance was going to change and even a smaller amount of time to take off from work. My Dr. office was good about it and stayed in constant contact. My Dr. office had an insurance liason that worked with me and we schedualed the surgery before my final insurance approval went through. Stay on them, don't give up and good luck.

[sil 0]

stat on top of it all the nurse in the doctors office already booked the appointment for my surgery.january 13th. then she called me a day before surgery that morning saying i was approved. i was like (wth)i was so mad they did submited the paperwork before my insurance change.they should be able to work it out that is crazy. hope all goes well with you.

[LindaO 0]

The person who told you that you were taking up too much of their time and resources should be fired! You should be outraged. Afterall, it is you and your insurance that is paying them their salaries!

[sanderson 1]

Thank you EVERYONE for your support. I so want to tell the Dr about this problem but I am afraid that they will support their staff instead of the paying person.

I don't think I am being a B**ch about this but come on.... they started out being a really nice group but I am getting second thoughts here.

[sanderson 1]

WOW.. the power of support on this site is great!! I just received a call from the surgeon's office and they have schedule my consult for next Thursday morning. Thank you everyone for your support. I needed to know that I wasn't being a brat about this.

[MSan914 3]

Be ready to start the pre-op diet that your office requires.

(remember, you and I have the same office!)

14 days of the Protein drinks - get the boxes and the shaker PRIOR to leaving the surgeon's office.

Here are my fav's and my not so much fav:

chocolate shake w/fiber ****

chocolate pudding ****

Tomato Soup ****

Cream of chicken Soup ****

pineapple Apricot shake **

strawberry Shake *

Hope this helps!! Good luck - let us know what they say on Thursday!!

[roseyblue 0]

I feel your pain. While I don't have the insurance issue I was really disappointed to find out today it would be the end of June before I can get my Pre-Op visit to see the doctor and another month after that before I can actually get the surgery. Was not a great way to start off the morning!

[beaglemom 0]

Thank you EVERYONE for your support. I so want to tell the Dr about this problem but I am afraid that they will support their staff instead of the paying person.

I don't think I am being a B**ch about this but come on.... they started out being a really nice group but I am getting second thoughts here.

If the doctor doesn't know, he can't do anything about it.

Also make sure they know they won't get paid if it doesn't get done in time.