Anyone have United Healthcare???

[pephlin 0]

How long did it take for you to get an answer??? My paperwork was submitted today and was wondering how long I need to stress out!!!!!:rolleyes2:

[megster27 1]

I have it and it took me 3 days! Good luck! :rolleyes2:

[Bea1128 1]

About 5 days here. Good luck!

[lindac80 0]

did any of you guys have to do the healthy road program? they told me i have to do 6 month program before even submitting my paperwork.

[thinneranniesoon 0]

How long did it take for you to get an answer??? My paperwork was submitted today and was wondering how long I need to stress out!!!!!:rolleyes2:

I will have UHC as of May 1, I can't wait. I have Aetna now, and the company I work for does cover bariatric, and will with UHC also. That was a requirement before I agreed to pay another year of insurance premiums. I went to orientation 2 weeks ago, and am calling to find out when my first appt is with the surgeon tomorrow. No referrals needed.

[lisw55 0]

I will have UHC as of May 1, I can't wait. I have Aetna now, and the company I work for does cover bariatric, and will with UHC also. That was a requirement before I agreed to pay another year of insurance premiums. I went to orientation 2 weeks ago, and am calling to find out when my first appt is with the surgeon tomorrow. No referrals needed.

Hello Thinner,

I'd like to suggest that you request the specific requirements for WLS in writing from UHC. It may take a while to accomplish this goal of getting the requirements in writing, but I can guarantee it will be well worth your time and energy in the end. This was a key document for my appeal process. Good luck and take care!

[Bea1128 1]

did any of you guys have to do the healthy road program? they told me i have to do 6 month program before even submitting my paperwork.

I didn't have to do the 6 month diet thing, but I did have to show documentation of being a certain BMI for I think 5 years. I just got records from my regular docs that showed my weight every time I went in. Unfortunately, every policy is different. Good luck!

[WendyMary 0]

I have UHC and I have been trying to get the band for over 3 years now. They are constantly giving me wrong info. Once, the Dr. office called got all the info. was in the works of getting me going for surgery and then all of a sudden, they said WLS surgery and procedures were excluded from my policy, so that stoppe it in the tracks 3 years ago. Then, I was ready to self-pay, but had them check insurance once more before I paid and again, they told them I was covered only to find out I was not and I requested to see in writing the exclusion and they sent it. So, my policy must be different from yours, but I would only stress to check and double check that it covers WLS. They are constantly screwing up when I call to get coverage info. I actually ask to speak to a supervisor now. I ended up being a cash pay patient and had my band placed in Jan of this year (2009). I love it and it was the best thing I have ever done. Best of luck and I hope your policy is better than mine.

[thinneranniesoon 0]

Had my appt with the surgeon today, things are moving along. I have my follow up psych consult next week, as well as my follow up with the nutritionist, as I did all this at their office in 2005 before humana denied me.

Insurance lady said that UHC is actually one of easiest to be approved with, and i should be looking at july. YAHOOO

[emtsusieq 0]

i have uhc with the city of memphis, I was told all I need was the five year weight record and a letter from my doctor. The surg required me to do the psych and nult eval. My paperwork was summitted friday and I like you am stressed out trying to make sure they get it and dont sit on the pre approval ( or denial). I called today to the ins company and she told me it could take up to 30 days. But everyone that has it at the dr office says they get a fast response from uhc. I am given it till friday and calling the ins comp agian on friday to make sure they have everything. I have a control issue and hate that its not in my hands. I promise if I could take the paperwork down in person hand it to them and wait I would . its sad I know! :crying:

[Chris61 0]

My wife and I was approved in less than 30 days.

Chris

[RaceGirl88 0]

I have UHC Choice Plus and my file was submitted on 4/16 and i was approved yesterday, 4/21. Impressed with the turnaround time on it.

[pephlin 0]

How did they notify you??? what were your conditions.

[RaceGirl88 0]

I called the care coordination reps to verify that they rec'd the information and was told over the phone that it had been approved and that a letter was mailed out the day before...haven't gotten it yet, but its only been a few days so it will probably be next week...but you better believe I race home to check the mail each day!

My BMI has been 40+ for the last 5 years as validated by my PCP weight history records, but I dont have any comorbidities other than PCOS.

[michelee0901 0]

I have UHC Choice Plus PPO. I didnt need the 6 month diet. I just had to have the records of 5 year weight history at 35 BMI and above. I have a 40 BMI and no comorbites. The approval process took a week (the longest in my life LOL) but I have been waiting over a week to get the letter in the mail now. And my dr's office wont schedule you for surgery without that letter and UHC wont fax it. But all and all I am very happy with UHC.