Dr. Touliatos became a bill collector in the exam room!!

[bobbybeth 0]

I went for a fill today. Dr. Touliatos refused to do a fill because he said that I never pay my co-pay and that he "can't do this stuff for free."

I told him that I always pay my $15 copay and usually some extra. He said he couldn't treat me until it was resolved. I was so humiliated!

I was escorted into the billing coordinator's office. She finally confirmed that I did pay a co-pay each time, but that it was credited to an old balance of $150. Can you believe that! He became a bill collector in the exam room over a TOTAL balance of $150. After all of the thousands of dollars my insurance company and I have paid him.

I drove for 2 hours for this appointment, and they didn't have the courtesy to tell me this when I scheduled the appointment. The billing coordinator apologized and spoke with Dr. Touliatos. He then agreed to see me, but I declined. Sorry gang, but I just had to vent!:party:

[RestlessMonkey 7]

He was rude, but did you know you owed the old balance?

[MacMadame 81]

So what are you going to do about fills now?

[Shamrockgirl60 1]

What an a##hole. Geez, I would find another fill doctor as soon as you can and write a complaint to the hospital/clinic about him. Jerk......he should apologize to you for this.

[deanstax 0]

That was so unprofessional the way he/they handled it. Find another fill Dr. and let them know why you won't be coming back.

[bobbybeth 0]

I didn't know I owed the balance, but I'll accept responsibility and make sure that it is totally paid. I faxed a letter to the Dr. last night to let him know that I was disappointed that $160 balance came in between the physician/patient relationship. I don't think I can use him again.

I see him as a money grubbing no-good a' hole! I wasn't trying to be a dead beat. I just think it was handled all wrong. A simple phone call from their office or even when I called to schedule the fill would have been great.