Surgery in NYC with Dr. Ren, now with Dr. Cuneen and...

[ohpuhleez 0]

while I really love him, reaching his support staff to schedule a fill is IMPOSSIBLE!

Just met with him for the first time on Wednesday, and I'm really glad I've decided to go with him for local followup. (I had the surgery at NYU in September, but am based in LA). Cuneen took me on as a patient, and he's great.

I'm down 42 lbs. since surgery in September and feel great, but haven't found my band "sweet spot" yet. I've now left three messages for the group that schedules the fills, and not one call back! They say they will call you back within 24 hours, so I waited 24 hours after the first call. Nothing. Left a second message and waited 24 hours. Nothing. Left another message today.

I am SO discouraged by this - what's the point of working so hard if you can't get the medical staff to work with you?? This was one of the reasons I wanted to find a local doctor, and now once again I feel completely let down.

I won't, of course, let this get in the way of my success, but it will be very hard to HAVE success if I don't stay on top of my fills.

Anyone else have this problem with Cedars?