LaneyC 0 Posted December 1, 2008 I was a member and could no longer get my password to work. I tried to reset password for several weeks. Never got email with new password, so I have created new profile. Has anyone else had this experience. I could not find a way to get to a help desk or assistance of any kind. I didn't loose much weight during my several weeks away from here, so I guess this is my opportunity to start over new. Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted December 1, 2008 I was a member and could no longer get my password to work. I tried to reset password for several weeks. Never got email with new password, so I have created new profile.Has anyone else had this experience. I could not find a way to get to a help desk or assistance of any kind. I didn't loose much weight during my several weeks away from here, so I guess this is my opportunity to start over new. What was your previous username please ? If any members have a similar issue, just use this link to contact us. Share this post Link to post Share on other sites
LaneyC 0 Posted December 1, 2008 ElaineC - but I would like to keep LaneyC if that is ok Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted December 1, 2008 ElaineC - but I would like to keep LaneyC if that is ok That's fine. Our policy is 1 username per member. So I had to merge ElaineC (and then delete) into LaneyC. Share this post Link to post Share on other sites