Still waiting for approval

[Mrsace13 0]

My dr.'s office called me last Wed and said they had all the paper work ready to fax over to my insurance. I was so excited.

On Friday I called my insurance to see if they needed anything more from me. They said to call back in a few days since it takes time to get it in the system and then can take 7-30 days for approval.

I called back this morning and my insurance told me they have not received anything from my dr.'s yet:mad:

I don't know if I should be pushy and call the dr.'s office or just keep waiting. I'm upset they made it sound like they were sending it that day.

I know I need to wait, I'm just so excited to get my approval. Of course I'm worried they will deny it then I have to fix what ever they needed and then there goes more time.

Any advice? Did anyone have the same thing happen?

Thanks!!

[Jodi_620 37]

You should call the doctors office and let them know that the insurance company is saying they didn't get it. That is not being pushy at all.

[Mrsace13 0]

You are right, what if they sent it to the wrong place or if they were faxing it that maybe something happened and it didn't go through.

I'm just upset that I thought it was there and it's not.

[aprildurham23 0]

Be sure to keep on top of them. We called our insurance every single day, and called the hospital EVERY single day. Its a good thing too, because more than once the information wasn't received, the fax numbers were wrong, the information wasn't entered into the computer.

Literally, annoy the crap outta them.

We just got approved today! (Husband and I) with Anthem Blue Cross Blue Shield.