Did you hear from your insurance BEFORE your Surgeon's Office?

[Guest BikiniBeachy]

Hi there, just checking in to see if anyone who submitted paperwork to insurance via their surgeon, called the insurance or heard from insurance before the surgeon's office heard back/called you and told you? I'm sure it's rare, but it probably happens. Just wanted a reply if it happened to you! Thanks

[rulooknatme 0]

I actually heard from my insurance first, that I was approved. I called them though. I guess I was so anxious I beat them to it! LOL! Good luck with your approval! :thumbup:

[Jodi_620 37]

I was at my surgeon's office for my nutrition class and checked for status with the insurance coordinator on my way out. She hadn't heard anything. I got home and checked my mail and found the approval letter from my insurance company. After doing my happy dance around the house :thumbup:, I immediately called the insurance coordinator who had just gotten her mail and received the letter the same day.

[4Emma&Erick 0]

Before my Doctor's office submitted the paperwork I had met with my employers UHC representative. She told me to have the paperwork submitted and then call her directly for updates. She was able to give me the approval information days before it was sent back to the Doctor's office.

[watermelon seeds 0]

I actually heard from mt Doctors office first then a couple of days later I got my letter from the Insurance.

[watermelon seeds 0]

I was at my surgeon's office for my nutrition class and checked for status with the insurance coordinator on my way out. She hadn't heard anything. I got home and checked my mail and found the approval letter from my insurance company. After doing my happy dance around the house :thumbup:, I immediately called the insurance coordinator who had just gotten her mail and received the letter the same day.

Wow! JODI your doing great on losing 50 pounds since May.

Congrats!

[*slim* 2]

I knew about my approval before the surgeon's office did. I started calling and emailing my insurance company the day my paperwork was sent in. The person that responded to my email request for information, actually set up a follow up with the medical review unit. They told her I had been approved a week before the process was complete. I was told on 08/25 that I was approved, but I didn't get the letter until 09/19. Thankfully, the insurance coordinator for my surgeon's office accepted the email as proof to schedule my surgery. Good luck to you!

[Jodi_620 37]

Thanks Nina, I love my band!

LOL, I actually just a few minutes ago, commented about your weight loss in the "Liquid Calories" thread. You are doing great too! :thumbup:

[Brandy~ 2]

Actually the surgeon submitted for me. I called the insurance later that day and was told No answer yet give 14 days. My surgeon called 5 minutes later to say that BCBS called them and said yes. That was all within hours of submitting.

[msjessy 0]

I heard from my insurance before my surgeon's office did.

I remember feeling so frustrated with the process at that time, ready to give up when I went to the mailbox and my approval letter was sitting there.