Who is self-pay at St. Mary's/Richmond Surgical Group?

[nyllrap 0]

St. Mary's accounting office is irritating me to no end!

I had surgery on July 24, was self-pay, and paid in full

exactly like they directed me to do - $9000 to St. Mary's and $4,500

to Richmond Surgical Group. This was supposed to cover pre-surgery testing, surgery, all care by the group for a year, and all fills for a year.

After my surgery I received a bill from St. Mary's for over a thousand. It turns out that for some reason they credited $ back to my credit card account - they couldn't tell me why. So essentially they give me money back and then ask for it again. At any rate, I promptly paid it.

Then I get a bill for my pre-surgery chest x-ray, which was supposed to be covered by the $13,500 I had already paid. I took that bill to the surgeons's office and they told me I didn't owe it and they would take care of it. I continued to get bills - I called the billing department

and hopefully they are taking care of that. Then today I find I have been charge over $300 for my first 2 fills that are supposed to be covered for a year by the $13,500. Am I the only person who has ever self-paid at Richmond Surgical and St. Mary's is so totally perplexed by this they have no idea what to do with me? If you have paid yourself for lap-band surgery at St. Mary's, did you have any of these same issues?:confused:

[kiz 1]

What a pain! I'm with the same group, and so far, my only problem was a bill for the chest x-ray (wonder how that happened to both of us?). What really irritated me was that they billed my insurance. I called the surgeon's office and left a message, and they returned my call the next day and told me to mail them the bill. I then called the office that billed me for the x-ray, and they said they would send the bill to the surgeon's office, and also take care of getting my insurance refunded for the part they paid. So far, I haven't received any more bills.

I hope they get everything straightened out for you soon.

Edited September 23, 2008 by kiz

[angieb12c 0]

Richmond Surgical group is who I'm going to use. What was your pre and post op diets?

[anotherashley1985 0]

Is this the same as Bon Secours? I'd like to know how it all turned out because I may consider them for my surgery and I hope they have it together now.