I am ticked off....

Margo · June 7, 2005

I am so pissed off right now! I am just so grateful that I have all of you to support me!!

I just called my drs office and AGAIN, they were short with me and rude. I told the receptionist that I had the last of my docs they required and I would drop them off this morning. I asked if they could pull my chart to check to see what is still needed as far as bloodtest results, etc. for insurance coverage.

She sighed and at one-hundred miles per minutes told that "blah, blah, blah and I should not stop in until after 3:00 p.m. then MAYBE someone can pull my chart. (this treatment has been since day one...I hate when I have to call this office). I have NEVER had any drs office treat me so rudely. It is as if I am bothering them when I ask a question or need information. I am going to find out if I have to go through the drs. office for my fills or if I do that at the hospital....I think I remember the scheduler at the hospital say she was the one to call to for fills....God, I hope so since she has been the only polite and pleasant person to deal with.

Can you imagine hating your job so much that you would treat people so rudely on a daily basis? I am not going to "rock the boat" at this point, but mark my words, there will be a letter written to the drs about the staff. I am the paying "customer" here....man, I am pissed.

Thanks for letting me vent....

M

Mita · June 7, 2005

Call back and talk to the Office Manager no one answering the phone should talk to any client like she as done with you. Or better yet give me the phone number I will put her in her place.

the best me · June 7, 2005

Margo, have you kept copies of all of these documents you have been forwarding to your file? Wouldn't it be grand to make them do all this work and switch docs? AND tell them why? It may not be a possibility for you, but the thought!!! There is just no reason for tht kind of rudeness, really. I'd be mad too!

vinesqueen · June 7, 2005

I'd be thinking about switching doctors too. You have every right to be pissed off

Margo · June 7, 2005

I dialed the drs office and was put on hold until I just stopped waiting and hung up. I was going to ask to speak to the office manager, but now I am double pissed about being on hold forever!

So, I am not going to waste anymore of my time with them today until I go in at 3:00 p.m. Let's just say I better not get any sh*& from them when I go in today!

M

dylansmom · June 7, 2005

You know....I don't know what it is with some of these doctors and or their office help. Sometimes they can be so difficult to work with and so rude!

I recently had 2 separate family doctors not want to give me a much needed referral to a Rheumatologist simply because they didn't think one elevated blood level warranted such a visit, and then proceeded to say that THEY wanted to do the testing on me.

Not only did I give them a big hell no, I also went out on my own and found a recommended Rheumatologist who will see me without a referral. So Plllluuuuuubbbbt to them!

I would say that if this is bothering you this much, then you certainly either need to speak with the person in charge, or the doctor himself. If nothing is done from there, then I'd be finding a new surgeon. Like you said, you're the paying customer/patient here, and it's no skin off of your nose to have to take your business somewhere else.

You go girl!!!!

Madeline's mom · June 7, 2005

Plus I would not want to get stuck having to use this paticular office for my after care. Just remember getting the band is only half the step the other half requires getting you to the appropriate level of restriction. It sounds like they really dont care about their patients at all!