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After waiting for over 3 weeks, I finally was done playing the insurance game. I am getting close to my August 25th surgery date and I decided I wasn't going to let CIGNA cause anymore sleepless nights! Last night I was so worried that it wasn't going to be approved, I couldn't sleep! I mean why else would it take so long.

So this morning tired and cranky I decided to call them and tell them I wanted answers. I spoke to two different upper management people telling them that by the end of the day today I should have my answer (just like two of the customer service people told me. I guess they weren't suppose to tell me that.) I also had to threaten for my husband to contact his company's benefits department and get them involved if I didn't get answers. He works for a huge government company in Florida. I asked her if we needed to do that. At 9:45am I got off the phone. I called them back at 1:00pm, to see what had been done. I found out......

I WAS APPROVED!

She told me that it was approved by 10:30am and that the paperwork was sent out in the mail today. I guess I had to show them how much this meant to me! I am excited to join the this special group and I can't wait to see the results! I am looking forward to my journey!

Edited by slimteacherin08
fix up

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Congrats! That's taking the bull by the horns! Keep that kind of determination and nothing will stand between you and your goal!

Brad

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Congratulations Teach!!! That is awesome. I feel for the way you guys in the states have to get approval for this surgery and the hoops you have to jump through!!

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