Contacts at INAMED...Band defect (LEAK)

youknowit · July 10, 2008

I've tried asking this in other areas, but have had little success. Does anyone know whom we can contact, directly, or otherwise, at INAMED? My band has been determined to have a leak in it (defect, not overfill), and my doc "says" Inamed will replace the band, but I still have to pay over $5000 to have this all taken out and replaced, etc. I tried DON MILLS, but that email bounces back as a dead address.

Please, if anyone can help me, I would greatly appreciate it. I'm starting to have a mini-meltdown. Thanks all! Best wishes. :redface: A

Long2BFree · July 10, 2008

Here's information I pulled off of their website. Have you tried calling them to get info?

Customer Service

1-800-433-8871

PO Box 19534

Irvine, CA 92623

714-246-4500

fax 714-246-4971

youknowit · July 11, 2008

thank you for the information.

i've tried the 800 number, it's absolutely impossible. i've left voicemails twice, no response. i've sent them an email through the "contact us" link, no response. i'm starting to get really angry about their "non-response" at this point.

any other thoughts? anyone else have direct contact information for INAMED? i'm going to keep trying the 800 number, but i think i'm just going to end up in voicemail hell again.

a

hollyberries · July 11, 2008

thank you for the information.
i've tried the 800 number, it's absolutely impossible. i've left voicemails twice, no response. i've sent them an email through the "contact us" link, no response. i'm starting to get really angry about their "non-response" at this point.

any other thoughts? anyone else have direct contact information for INAMED? i'm going to keep trying the 800 number, but i think i'm just going to end up in voicemail hell again.

a

If it is a defective band wouldn't your doctor work with you to correct the problem. Why should you be dealing with it? I would ask your doctor to assist you because they obviously have to have a relationship with them.

Good luck though....

Cindy

Long2BFree · July 11, 2008

Since you are getting no response at this point, I would send them a certified letter with a return receipt so that you have proof that you mailed a letter and have a signature for who received it.

youknowit · July 18, 2008

i finally got a response, but won't post it here. let's just say, it's not good, so i'd rather not bring that negativity. if anyone wants to know, please PM me.