Nurse for Aetna not calling be back!!!!

polly522 · July 9, 2008

Gosh, I just do not know what to do.....I found out who my nurse was, and have called her like six times. She has not bothered to call me back. I wanted to make sure they have all the info....the staff there are all really nice, and the one today gave me alot of info (like it was pending, and estimated surgery date). But this is getting really frustrating. I just do not know what else to do...........:smile: My paperwork was submitted on 6/25, so it has been several weeks. It gets me kinda nervous that she will not call me back.

Flowerpurr · July 9, 2008

Aenta can be very fustrating. But just make sure you have submitted all your paperwork. It took me several weeks to get an approval but just hang in there. You were lucky to find out your nurses name. They wouldn't tell me.

polly522 · July 9, 2008

Yes, they were very willing to give me my nurses name, and her extension. I just wish she would call me back so I can make sure she has all the paperwork. They told me I was pending, for a surgery date of 8/4, but I know that is just what the Dr. Office says.