UHC select EPO?

[hfalola 0]

Does anyone else have UHC Select EPO coverage? I know that it is a covered benefit, and at 100% which is awesome. But I'm getting conflicting info about the pre-requirements. When I call, they say the only thing needed is a documented weight history. When the surgeons office got the pre-approval, it vaguley mentioned supervised diet, but did not give specifics of how long and how to document it. I'm totally confused now....

The surgeon's office is going to call again next week to reverify and I have contacted by HR person and am waiting to hear back. Just wondering if anyone else has had a similar experience. I really wish the insurance companies would make this process easier....