BCBS AL is killing me

wrestlersmom · April 27, 2008

Hi All,

My name is Rose and I live in NC.. I had a bad week and need to vent...

I have been doing this journey for over a year and a half now and got everything done and my file summited to the insurance Medical review board on March 20th.. They are still working on it and the time is killing me. They wanted a paper from my Dr stating I quit smoking , that took my Doctors office 3 weeks to write and fax... Geez... Now the insurance company says I did not complete my 6 month diet.. I DID.. They want another month so thank God we are not out of April yet.. They will get their paper Tuesday and then I hope I will be done and approved.. It's been over 30 days...

Then last Tuesday the insurance company said to be : Oh you know your hubby works at Lowe's and Lowe's is dropping coverage of the lapband as of May 1st?.. I thought I would die.. I said your giving me 8 days to get approved and get the surgery??? She said yes

Well I hung up with her cried my eyes out. Composed myself and got back on the phone.. Called Lowe's corporate office and spoke to the main woman in the HR dept. She said she knew nothing about this and would look into it..

Well at 6pm that night she called and said she was sorry it was all a Big Mistake.... OMG.. Can you believe what I went through??? What a mental game they are playing with me... I think I had a breakdown...

So far BCBS AL has not recieved the updated paper work telling them it was all a mistake It is phone call after phone call all day every day for me.. I am mentally tired. But I wont give up.....

So bottom line. If you run into a brick wall , don't give up.. FIGHT< FIGHT < FIGHT them. They want us to quit. But don't give them the satifaction...

I will keep you all informed on what is happening this coming week... Pray for me and my quick APPROVAL .. Thanks Ladies...Its good to have support here and friends.. God Bless you alll.. I am in NC my name is Rose...:smile2:

SamieTeacher · April 27, 2008

Hi...

I went to my first seminar a couple of weeks ago. I called BCBS to see what the qualifications are for the procedure. The woman said my plan didn't cover lap band. I knew that it was. She put me on hold then was rude to me and said "I misread, the procedure is covered by your plan."

I couldn't believe that this woman's mistake could have changed my life.

I am just starting out on this journey, but I appreciate the encouragement when you hit a brick wall.

Good luck to you, I'll say a prayer for a speedy approval!