West Medical US Self Pay Experience

[Bandedbut 25]

I was sleeved 2/23/23 at West Medical in Tarzana CA. Cost - $10,000. Time from first consult to surgery was 3 weeks. I had a psych eval phone call, and one zoom nutrition class on post op diet. Pre -op tests were done through my insurance, including EKG, labs, chest xray and sleep apnea test. Days on the PreOp liquid diet is based on BMI. The surgery is outpatient, but if there are complications, it is possible to spend the night. My surgery was scheduled for noon, and I was back in my hotel room by 6:00PM. I did pee before I left, but pretty much the requirements were being awake enough to put your clothes on. The facility was clean, and they welcomed my husband and tried to make him as comfortable as possible, but they said most family don't wait there. It was raining, and we were 3 hours from home, so he didn't really have anywhere else to go. We spent the night before in a hotel so we would not have to worry about the long drive in LA traffic in the morning, and the night after in case of any complications we would be close by. I would give every staff member I encountered 5 stars. From administrative staff to the nursing staff, they were all wonderful and very responsive. When I arrived, there were 2 patients Post-op, and the nurses were very supportive and caring. My consult was done with a bariatric Dr., but not the actual surgeon. He had been sleeved as well, and has a great repore with patients. I met him day of the surgery as he assists. He was also the one that did my follow up call 5 days later. I met my surgeon right before the surgery, but nothing since. He didn't even talk to my husband after, even though it is a small facility and he was right there. There will be another follow up call 4 weeks post op. I have phone numbers to call if there are any complications, I haven't had any, but I have no doubt they would be handled promptly and taken seriously, although remotely. They want to be notified by any ER or urgent care facility if necessary. PostOp full liquid diet is 4 weeks, then 1-2 weeks pureed, and 1-2 weeks soft.

All in all I had a good experience and no regrets, but I do lack the relationship with the surgeon and follow up support. I've joined a local support group through my insurance, and am finding my way with groups like this.