Strange Letter from Insurance

[shawn524 2]

I received a letter from my insurance (Aetna) that says "Standard Insufficient Information Form". The gist of the letter is Aetna asking my history before completing the bariatric program i completed. Is this normal? Is this a precursor for denial? i'm very anxious now. I honestly thought being accepted into a bariatric program and successfully completing the program was enough.I guess that was wrong.

[The Greater Fool 2,023]

You know how every Surgeon has their own plan, and even those plans can vary by patient? Well, Insurance is the same way. Every company has their own rules, but even within company there are a variety of plans and even individual employers can change the plans in many cases.

Bottom line is call your insurance company, since that is from where the form came and get them to explain until you understand what they are saying.

Good luck,

Tek

Edited December 18, 2022 by The Greater Fool

[Authoa 17]

I agree call your insurance company. I had similar request from United Health once I asked them about it all I need to do is have my doctor submit the additional information that United Health was asking for.

Weird part is I had already received my surgery approval letter.

Best of luck to you.

Melody