Arkansas Works BCBS

[mobroke 2]

Hello all!
I was wondering what insurance in Arkansas covers weight loss surgery? I do have Arkansas Works through Blue Cross Blue Shield, which is funded by Arkansas Medicaid.
I’ve been told by different hospitals that it doesn’t cover weight loss surgery. But I also chose this plan because I was told over the phone it paid for the vertical sleeve.
I’ve researched a million different types of insurance, and been told a million different things. I fit all the criteria, and have the weight loss attempts documented. I’ve seen a therapist, nutritionist, and have a letter from a surgeon saying I could benefit from the surgery, which is all the conditions of BCBS. I’ve damn near had a surgery date set a handful of times, waiting on insurance approval but every time they say it’s excluded in my plan, and it’s upsetting because I begin the process being told it does cover. Pay out of pocket for other stuff, and get excited thinking it’ll be different this time.
For the last 3 years, I’ve chosen insurance based on the coverage for bariatric surgery, then once I’m locked in to a plan and they tell me to go ahead and jump through all these hoops to make sure I fit the criteria while I wait for approval, I’m told differently and I’m disappointed.
I’m getting a little upset!