Insurance Pre-authorization

[BeaUTAHful 5]

How long did it take your doctors office to send over the pre-auth to your insurance company? My file was completed as of last Thursday with all requirements and my surgeon said give the insurance company 2 weeks. Here I am a week later and just talked to the insurance gal at my surgeons office and she still hasn’t sent anything to my insurance company. I feel like a week was just wasted. Is this normal or am I just being inpatient?

[SummerTimeGirl 582]

When all my stuff was done an the doc office sent it to insurance they said it could take 30 days to respond. I got an answer, however, in about 5 days.

[blackcatsandbaddecisions 852]

It took my doctors office like 10 days to send it in and then my insurance responded in less than 24 hours. I work in healthcare so I understand that I’m not the only patient but still I was restraining myself from calling and being like SUBMIT IT!!

[lmsrny5 51]

The coordinator sent it the next business day after I completed the requirements. The insurance approval came 2 business days later.