Done, Wrong. Now wait to submit to insurance 9 people ahead of me.

[RhondaHigdon 41]

I live in NC, and finished up everything the Dr. required so we could submit to insurance for approval. I was so excited. The nurse and staff informed me at check out that it can take up to 2 weeks for a decision. Well, today is Nov 10 and just shy of 2 days of the approx. 2 weeks for a decision from insurance, so I called my Dr office just to check the status to only be told " that my information hasn't even been submitted to insurance yet because they're 9 people ahead of me?" OK. Understood, but why wasn't I informed that on the day that everything was complete, instead of the wait time now of 9 more people ahead of me. I guess I'm just curious if this has happened to anyone else? We work so hard to get to the surgery day to be told we have to wait again. IDK... just upset. Thanks for listening and letting me get this out.

[Mr Alley Gator 263]

Seen these posts for years. Be patient not much you can do but stay on there ASS and hope for the best

[RhondaHigdon 41]

9 hours ago, Mr Alley Gator said:

Seen these posts for years. Be patient not much you can do but stay on there ASS and hope for the best

Thanks so much for the response. I'd never heard of this? At least I know now that this isn't uncommon. Also, congrats on your weight loss, that is wonderful. I'm so happy for you. Thanks again..

[GradyCat 3,695]

On 11/10/2020 at 10:36 PM, RhondaHigdon said:

I live in NC, and finished up everything the Dr. required so we could submit to insurance for approval. I was so excited. The nurse and staff informed me at check out that it can take up to 2 weeks for a decision. Well, today is Nov 10 and just shy of 2 days of the approx. 2 weeks for a decision from insurance, so I called my Dr office just to check the status to only be told " that my information hasn't even been submitted to insurance yet because they're 9 people ahead of me?" OK. Understood, but why wasn't I informed that on the day that everything was complete, instead of the wait time now of 9 more people ahead of me. I guess I'm just curious if this has happened to anyone else? We work so hard to get to the surgery day to be told we have to wait again. IDK... just upset. Thanks for listening and letting me get this out.

Oh that's just not right. Don't they have staff that does nothing but that and can get out more than 9 applications in two weeks? Dang!

[RhondaHigdon 41]

On 11/21/2020 at 1:13 PM, GradyCat said:

Oh that's just not right. Don't they have staff that does nothing but that and can get out more than 9 applications in two weeks? Dang!

I know that's exactly how I felt. Wanted to update you.. I did receive my approval and I was told that they would be calling me this 1st week of Dec to inform me of my surgery date? I hope. I'll keep you posted and thanks for your support.

[BayougirlMrsS 3,934]

IMO i think as soon as you have all your stuff done, it should be turned in. Who cares if there are 9 people or 1.... I say first come first served.
My original dr/SX compiled all the results and submitted to insurance with a SX Date in one large packet. I was approved in 2 days.

[bufbills 316]

I'm in NC as well. WakeMed bariatric is where I had my surgery. Glad you were approved!!

[RhondaHigdon 41]

3 hours ago, bufbills said:

I'm in NC as well. WakeMed bariatric is where I had my surgery. Glad you were approved!!

Thanks so much, and I hope all is going well for you. I kind of wish I'd gone to Winston or Wake for this but the Dr that I am going to has done surgery on several ppl I know and they have all done very well so I just want to get it done, already. Thanks for the encouragement.

[RhondaHigdon 41]

3 hours ago, BayougirlMrsS said:

IMO i think as soon as you have all your stuff done, it should be turned in. Who cares if there are 9 people or 1.... I say first come first served.
My original dr/SX compiled all the results and submitted to insurance with a SX Date in one large packet. I was approved in 2 days.

Wow!! I know that was wonderful. I wish my dr office was half as organized?? Which I'm not sure if that is the case it could have to do with all this covid? I don't want to put my Dr or his office ppl down, because they have all been wonderful and very helpful. I am just ready to at least know my date. LIke I told someone else, It reminds me of a game we played as children the one I think called "shoots and ladders" 2 steps forward and then 3 steps back. I'm just ready to have my surgery. Thanks for your reply. I can see by your stats that you've done amazing.

[BayougirlMrsS 3,934]

3 hours ago, RhondaHigdon said:

Wow!! I know that was wonderful. I wish my dr office was half as organized?? Which I'm not sure if that is the case it could have to do with all this covid? I don't want to put my Dr or his office ppl down, because they have all been wonderful and very helpful. I am just ready to at least know my date. LIke I told someone else, It reminds me of a game we played as children the one I think called "shoots and ladders" 2 steps forward and then 3 steps back. I'm just ready to have my surgery. Thanks for your reply. I can see by your stats that you've done amazing.

Thanks...... it's been a long road with many bumps and pot-holes along the way.

[blackcatsandbaddecisions 851]

My doctors office said it would be up to two weeks for insurance approval. It was 10 or 12 days, but that was all my md office submitting it. Actual turnaround time from insurance was next day. Kinda annoying, but oh well.

[RhondaHigdon 41]

I know that is exactly what I feel like what happened. As far as I know I will be getting my surgery date this coming Monday Dec 7th. I hope everything is coming together for you.