App isn’t working on iPhone

[Bianca S. 195]

Is anyone else’s app not working? I’ve deleted app, logged out and logged back in and it still says session expired.

[Ken S. 162]

Hi Bianca, I’m looking into this now. As a test, I’m posting this from the iOS app.

[NancyLF 234]

4 hours ago, Bianca S. said:

Is anyone else’s app not working? I’ve deleted app, logged out and logged back in and it still says session expired.

Yes!! I'm having the same problem. Both the phone & tablet.

[Losingit2018 1,170]

Me too I always have problems with the app. Gave up on it for s long time. Now this.

Glad to know it’s not just me though.

[Palta 9]

Same problem with me on iOS

[Bianca S. 195]

21 hours ago, Ken S. said:

Hi Bianca, I’m looking into this now. As a test, I’m posting this from the iOS app.

Still nothing

[Ken S. 162]

Hey everyone, can you please have a try now?

[Palta 9]

4 hours ago, Ken S. said:

Hey everyone, can you please have a try now?

Its working for me now!

[Bianca S. 195]

On 12/14/2019 at 13:05, Ken S. said:

Hey everyone, can you please have a try now?

It worked :)

[NancyLF 234]

15 hours ago, Ken S. said:

Hey everyone, can you please have a try now?

!!! YES !!!!

We're back in business! Thanks!!

[Miss Liss 14]

My app is working but it's hard to see things on it. The background is white so I can't see anything I'm typing or selections I'm trying to make. Side note, where do you all get the cool signatures that show your progress? Lol