How long to get denial reason letter?

[OlRachel 11]

I was denied 11/8 for the gastric sleeve and dont know why yet as I had called and got my answer. So I'm waiting on the letter they send out to tell me exactly why. How long did it take if you got one? 7-10 days is the normal they said but I'm praying itll be less! Or did your surgeons office get the letter emailed first?

[Frustr8 7,886]

Probably 8-10 days, real or business days, take your pick. Before Thanksgiving? From my mouth👄 to God's Ear👂! Dirty, Rotten, Nasty, Uncalled for? All of the Above!

[OlRachel 11]

Damn. I'm so upset. I legit think it's because when they requested more info it said, that the patient is not being treated for GERD and my dr didnt address that and the insurance coordinator didnt catch it and sent it in. praying that's all it is and that we can just point it out in the provided chart notes that it's not indicated I am and dont need to appeal.

I cannot get this surgery next year, this is my only chance!