Still Waiting for Surgery Date

[Neon Star 9]

My insurance company approved my surgery on February 22nd and I received an email from my surgeon's office stating that they would be calling soon with a surgery date. I've called twice and left messages with the appropriate person but have received no return call from the scheduling department. The doctor I've chosen is booked farther out than his colleges, but I'm getting very frustrated. Has anyone else been waiting forever to be scheduled? The reason I chose this particular surgeon is because he is board certified and trained at Cleveland Clinic, and the other surgeon is board eligible.

[Sprinkles1 358]

Oh man, that's terrible... no, I was able to schedule as soon as I got my approval. That's pretty poor staffing though... do you have a patients portal through the hospital? I can always go on that and email my surgeon's staff when I have questions or concerns.

[Neon Star 9]

I'm going to email the head surgeon tomorrow and see if he can help me out. I realize I'm not their only patient, but I think they've had long enough to squeeze me in somewhere!

[Sprinkles1 358]

Definitely! They can at least reach out to you... that's a long time to wait!

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[Neon Star 9]

I'll keep you posted! Once I get my date, I have to have a physical from my PC, an endoscopy and bloodwork. After all that, I'll be golden!

[frust8 963]

I'm going send positive thoughts in your direction. Maybe tomorrow will,bring good news .[emoji13]

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[Neon Star 9]

28 minutes ago, frust8 said:

I'm going send positive thoughts in your direction. Maybe tomorrow will,bring good news .

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Thank you so much! Any and all good vibes are appreciated!

[Neon Star 9]

On 3/28/2018 at 11:53 PM, frust8 said:

I'm going send positive thoughts in your direction. Maybe tomorrow will,bring good news .

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Thank you for the positive vibes! They worked! My surgery is scheduled for May 7th! YAY! I have to have an endoscopy on April 10th and my consent signing is on April 18th with the surgeon! I'm SO excited!

[frust8 963]

May 7th was my late son' s birthday, he would have been 42 this year, died at 31 so it's been a little over 10 years. This year with your surgery date I have something positive to think of on that date.[emoji6] You would have loved knowing him, I still miss him, so does his brother. Each milestone in life, I wish he was still here to share them with us. He would have been proud and supportive of my weight loss struggles, I know I'm losing this weight for myself, but a small part to honor the faith he always had in me.[emoji56] So on your day I will cheer you on but there will still be tears in my eyes![emoji8]

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[Sprinkles1 358]

Thank you for the positive vibes! They worked! My surgery is scheduled for May 7th! YAY! I have to have an endoscopy on April 10th and my consent signing is on April 18th with the surgeon! I'm SO excited!

What got them to respond?! Congrats!

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[Neon Star 9]

4 hours ago, Sprinkles1 said:

What got them to respond?! Congrats!

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I emailed the head surgeon/director of the practice and told him I was having trouble getting scheduled. The next day the lady called me and I got scheduled! I guess it's true that the squeaky wheel gets the grease. I hope she didn't get into trouble!

[Neon Star 9]

5 hours ago, frust8 said:

May 7th was my late son' s birthday, he would have been 42 this year, died at 31 so it's been a little over 10 years. This year with your surgery date I have something positive to think of on that date. You would have loved knowing him, I still miss him, so does his brother. Each milestone in life, I wish he was still here to share them with us. He would have been proud and supportive of my weight loss struggles, I know I'm losing this weight for myself, but a small part to honor the faith he always had in me. So on your day I will cheer you on but there will still be tears in my eyes!

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I'm so sorry for your loss. Thirty-one is very young. I know he's watching over you. I'll be thinking of you on that day and, believe me, I'll understand the tears. He'll live on forever in your heart.

[frust8 963]

Thank you![emoji120][emoji72]

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