Not getting Emails again?

[ProudGrammy 8,322]

@Alex Brecher @Ken S.

The last Email proudgrammy received from the forums was timestamped 1/24/2018 at 12:43 PM.

As far as we know, there have been no email settings that were changed.

I also checked her in-basket, Junk, Trash and the local folder on her PC that messages normally go to.

Her other Email address is still working.

It seems to be the same symptoms as the last time we were troubleshooting this. (I did not copy down the timestamp of the other thread we had going last time.

Can you check to see if she has been suppressed again?

Thanks.

Tom (DH)

[FluffyChix 17,414]

Awwww! You shouldn't be such a loud-mouthed troublemaker, girlie! hehe

(You want me to send you an email?)

[Ken S. 162]

4 hours ago, proudgrammy said:

@Alex Brecher @Ken S.

The last Email proudgrammy received from the forums was timestamped 1/24/2018 at 12:43 PM.

As far as we know, there have been no email settings that were changed.

I also checked her in-basket, Junk, Trash and the local folder on her PC that messages normally go to.

Her other Email address is still working.

It seems to be the same symptoms as the last time we were troubleshooting this. (I did not copy down the timestamp of the other thread we had going last time.

Can you check to see if she has been suppressed again?

Thanks.

Tom (DH)

Hi Tom!

Yes indeed - she was added to the suppression list due to bounced e-mails because your e-mail provider was providing us with a 550 (undeliverable) code upon transmission. Generally speaking, this can be due to the e-mail server having issues and not be able to locate a mailbox, a full mailbox, or simply a generic code that a mail server sends out (instead of a detailed code).

I've removed her from the suppression list again and she should start receiving e-mails as normal - I just sent a test message and it appears to have been successfully delivered.

[ProudGrammy 8,322]

9 hours ago, FluffyChix said:

Awwww! You shouldn't be such a loud-mouthed troublemaker, girlie! hehe

(You want me to send you an email?)

@FluffyChix

of course i want you to!!

who wouldn't!!

problem has been resolved

i can now go to bed (EEK, it's midnight)

no more nightmares about missing

emails for this grammy!!

kathy

[ProudGrammy 8,322]

8 hours ago, Ken S. said:

receiving e-mails as normal

@Ken S.

thanx Ken

Success!!!

you are aces!!

emails are coming

from all directions.

I will recommend you

to all my friends

kathy

[FluffyChix 17,414]

It's true Ken! She rec'd you to me 20 times! hehe

Kathy as soon as I can think of a witty email Kathy, I'll post it to you!