Insurance Question - Switch

[Codedsub 7]

So here is the thing, my job covers my insurance (Regence Uniform Classic --- love it!), however, I had Molina before this. Currently, Regence requires me to have 6 months of nutrition visits with a (Nutritionist, Dietitian, PCP, whomever) that is once a month for 6 consecutive months within 2 years prior to surgery.

This is the thing, from August 2016 - February 2017 I had to call a Nutritionist at Molina once a week and they paid for me to do my weigh ins at Weight Watchers which i had to send them the results each week (I still have the booklet as well showing the weigh ins).

I plan to call Regence tomorrow, because technically... this surpasses what they are asking for. (Molina was once a week and Regence is asking for once a month, Molina was 7 calendar months whereas Regence only wants 6).

Anyone here do something like this before? Did your insurance accept it? (Since its technically what they are asking for...)

[Heather S 17]

Yes. My work switched insurance companies in September and I had 12 months of medical appointment plus psychological and a bunch of other stuff. The new insurance accepted everything and I had surgery in October. I don't think it matters which insurance you used before but rather did you meet your current insurances requirements. I was worried too but it was fine. Turn in everything and see what they say.

Sent from my SM-J327T using BariatricPal mobile app

[Codedsub 7]

Awesome, that is excellent to hear!!

Sent from my SM-G955U using BariatricPal mobile app

[Codedsub 7]

I am waiting to hear back on Monday. The Molina customer service leaves much to be desired. I called them to have them transfer my record over to Regence and they had no idea how to and had to get managers, supervisors, etc. Then they mentioned maybe doing a letter stating I finished my 6 months of stuff, but the guy needed to talk to his supervisor and figure out how. Then tried telling me, oh there was only 5 of 7 tickets sent to me, had to go through explaining that they were definitely sent and I have my ww booklet right here that says otherwise. That didn't seem like much of an issue (5 of 7 tickets would still be 7 calendar months anyway)

I'm hoping they can get this figured out, I really don't want to wait 7 months for the surgery. What a waste of perfectly good weight loss time... o.o