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Help me, I thought I was approved with BCBS of NJ

Angelica · 2007-10-16T15:47:30+0000

:help:I need help!! I recieved information yesterday from my provider that my pre determination was approved, but my pre certification isnt? What does that mean? I am totally confused. I called the Pre certification department within Horizon BCBS, and they told me that the nurse was working on it as we spoke. hrm. I dont exactly know what this means. Why would they give me an approval number if the surgery wasnt approved. I work for an insurance company, and pre certs and pre dets are considered the same thing. Can someone give me some information on this? -A

By Angelica, October 16, 2007 in Insurance & Financing

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