The iOS app is awful

[Véronique 238]

20 hours ago, Alex Brecher said:

Thanks for the BA info! I always wondered how they tracked territory sales. The punch card is a genius idea.

That's so odd that you didn't receive a notification prior to your BP Store renewal! I double and triple checked and we absolutely do send out notifications 3 days prior to orders renewing. I hope it didn't end up in your spam folder.

I haven't received anything like that from my surgeon's office yet (I received a BA pamphlet with a discount code), but I'm going to have my first post-op follow-up appointment roughly two and a half hours.

[Ken S. 162]

On 9/10/2017 at 11:30 AM, Dakini said:

I wish there were a way to see user's info like surgery type, date, high weight, current weight, etc. It provides a lot of useful context to the discussions. I have tried clicking on screen names but see none of that info there, either.

We definitely agree with you and have already implemented users surgery information into their profiles on the new mobile app.

On 9/8/2017 at 11:54 AM, Véronique said:

Oh! One thing I've just thought of: a Vitamin tracker (both taking and supply tracking). It gives us, the end-users, the benefit of an app that tracks our Vitamin usage (including when we took our Iron vitamin so we can know when it's okay to take our calcium citrate vitamins) and also allows you the benefit of upselling Vitamins when we start to run low.

1000% agree! We do have plans to build out a complete nutrition tracking solution in a future release of the mobile app. We also have plans to integrate with Apple Health and are looking into the possibility of Google Fit integration as well as various tracking wearables.

We do agree with your Magazine comment and in fact, the magazine area of the new app was inspired by the sidebar you mentioned

We're loving the feedback and will do our best to implement all features that users find valuable and necessary, we're looking forward to hearing more!

[ChaosUnlimited 559]

On 9/10/2017 at 1:11 PM, Alex Brecher said:

Thanks for the BA info! I always wondered how they tracked territory sales. The punch card is a genius idea.

That's so odd that you didn't receive a notification prior to your BP Store renewal! I double and triple checked and we absolutely do send out notifications 3 days prior to orders renewing. I hope it didn't end up in your spam folder.

No problem, maybe BP can do a punch card deal too!

On the email, all I received was a notification that my order had shipped, which is why I contacted customer service to see if they can change the flavor before sending it, but by then it was too late to change anything. I did look back at my spam folder and there was nothing else there. But thank you for your concern and for checking.

[Véronique 238]

39 minutes ago, ChaosUnlimited said:

No problem, maybe BP can do a punch card deal too!

On the email, all I received was a notification that my order had shipped, which is why I contacted customer service to see if they can change the flavor before sending it, but by then it was too late to change anything. I did look back at my spam folder and there was nothing else there. But thank you for your concern and for checking.

Well, this is one of the advantages a well-designed app could have: push notifications to help supplement the e-mail notifications. That way, people can review and change their orders as needed.

Also, not app-related but maybe you should integrate notifications via Facebook Messenger as well?

Edited September 11, 2017 by Véronique