Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Recommended Posts

Lately BP has intermittently not let me login. It also doesn't send me an email to change my password......I KNOW my password and dont need to change it, but I don't know what else to do at that point. I am magically logged in now again but its annoying to have to uninstall the app and reinstall it multiple times just to login.

Share this post


Link to post
Share on other sites

Did this happen to just start today - or has it been ongoing for a longer period of time?

Share this post


Link to post
Share on other sites

It happened today and a couple of times about a month ago



Share this post


Link to post
Share on other sites

On my Android phone



Share this post


Link to post
Share on other sites

It's possible that your app was storing an older version of the cache. We just upgraded all platforms to a fully secured Ssl connection, which could cause the issues you're speaking of, but at this point they would only be temporary.

Would you mind responding here or PM'ing me if the issues continue?

Share this post


Link to post
Share on other sites

Ok. No problem



Share this post


Link to post
Share on other sites

I'm having this same problem. I downloaded the app, and all is well for a few days. Then things start to hang, posts don't update, etc. So I tried logging out and back in, but it will not take my password. The only way to resolve is Uninstall, reinstall and login again. Rebooting doesn't work. Nor does the reset password. Then I repeat the next day.

I'm a new user, so I don't think it's an old version cache issue. Any ideas?

I'm using a Droid turbo, android version 6.0.1.



Share this post


Link to post
Share on other sites

Hey all! What version of the Android app are you all using?

Share this post


Link to post
Share on other sites

Whatever is in the Google play Store. Hope this helps. 5.0.20 build 21000042



Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • LadyVeteran1

      Sleeve surgery is on April 14th.  I am counting the days!!  Can't wait!
      · 2 replies
      1. Brookie2shoes

        Me too girl!! Are you in the full liquid diet right now? It’s sooooo hard!

      2. LadyVeteran1

        Not yet. I was told I only have to do 24 hours of a liquid diet. But I have my pre-op tomorrow so I’m going to confirm if I need to do longer.

    • buildabetteranna

      Down 33 lbs and slightly stalled, but I'm gonna reevaluate and push through. I started back to work last week after 2 years of being disabled due to mental health as well as my weight. It's a great job and I'm just so happy to have this opportunity at a second chance at life. Hope everyone is having their best journey ❤️ Together, we got this!
      · 2 replies
      1. DaisyChainOz

        Great work Anna! Keep it up 😁

      2. buildabetteranna

        Thank you ❤️

    • Bashbee91

      Hey guys new to the process looking forward to this new life. 
      · 0 replies
      1. This update has no replies.
    • Bugg

      Hi everyone! I’m brand new here. I just went through all my pre-op requirements per my insurance company and now everything has been submitted and I’m just waiting for final approval and my surgery date. I’ve been doing research, watching YouTube videos, TikTok’s, ect.. trying to prepare my mind and what to expect so I’ll be ready for the surgery. I was so sure and so set and so ready and excited. However, now that I’ve done everything & it’s almost here, I am sooooooo scared! I know why I want it bc I’ve tried everything and I just don’t feel like I can lose weight by myself. I’m tired of being overweight my entire life. I’m miserable, but I keep psyching myself out afraid of GERD bc I know how that can be and I don’t want to have to get a bypass after already gaining the courage to even get VSG. I’m scared of complications like I’mgoing to regret doing it and be depressed that I didn’t just be more disciplined and try again to lose the weight on my own even sitting here typing this knowing in my mind i just can’t and don’t possess the discipline. I’m also afraid I won’t be able to handle the restrictions of the sleeve. What do I eat? I don’t know how to eat healthy really and don’t enjoy healthy food. I don’t know how to do this! I feel so defeated!Someone tell me they felt anything similar to this or am I not ready? I thought I was. I am so tired of being sick and tired and so tired of myself and so tired of being stuck and stuck in this body and somebody different on the outside from what I feel inside. I just want to ball up and cry.
      · 1 reply
      1. stevieoriole

        Am feeling this right now. My surgery date is 4/1. Sign the consent tomorrow. I feel like I overloaded myself with too much info, too many opinions. Got to the point where I was wondering if I should do this. Then I thought of my reasons for taking this step and that settled my nerves. Still get moments of doubt but am striving forward. Am just going to follow my book from the surgeon. Joined this because I was told by my dietician that I should do this for support

    • buildabetteranna

      over 20 lbs down since4 the pre surgery diet and surgery on the 14th
      · 1 reply
      1. Selina333

        Yay!! Congrats. I know how good that feels. 🤩

  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×