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Aetna still pending!!!



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Am I wrong for being upset and worried? I am in the process of getting a revision from band to sleeve. I did 4 months of nutrition class. I have documentation from all previous doctors and even my former surgeon.

My info was submitted Feb. 8th. They have 15 days to make a decision. On the 16th I found out that one of the files did not open so Aetna asked that the file be refaxed. It was. I called today its the 24th still pending. I called 4 times and they said that they still have not received the fax. My dr office said that they did. I am pissed. Next Wednesday is the 15th day.

I have all of the requirements. BMI, co mortified hell I just got diagnosed with Pulmonary Artery Pressure and my Pulmonolgist recommends he surgery to get to a healthy weight so that I won't have severe complications. I am so upset. It should not take this long. My band was approved within days. My husband is getting the sleeve in 3 weeks his was approved in a couple of days.

Has anyone gone through something like this?

Sent from my iPhone using the BariatricPal App

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Hi @texasbutrphly ! How did things turn out for your regarding your revision? I am going through the revision process with Aetna myself for sleeve to rny.

Edited by O-Town Body Rock

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Hi O-Town. I was approved. I was getting worried. So basically, my docs were resent but were sitting there for 10 days before I was approved. But I am happy and waiting for my surgery date. Hopefully, your approval is much quicker than mine.

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@texasbutrphly Welp!.... my approval is still pending. :unsure: The pre-certification was submitted to Aetna on 3/3; it is now 3/15. Ugh.......

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Yeah. I had the same issue. They approved me on my last day. They have 15 business days to approve. It was torture. I called every other day. Just keep checking with Aetna. Keep me updated.

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Crap. That means I have until the end of next week. Ugh...

Thanks for the info!

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I understand. Hopefully, you get approved sooner. Don't feel bad for calling frequently. I am waiting to get my surgery date. This is like agonizing. I have started this whole thing Sept 2016 so i am so ready.

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