BCBS AL Insurance setback

[Krisbell 26]

Frustrated doesn't even begin to describe how I'm feeling right now. I got a call from my surgeons office, saying that they didn't have November's weigh in of my 6 month visits. Well I was going for my weigh ins at the end of every month and it fell on thanksgiving and my dr's office was closed, so I didnt get to see them til 12/2 and I continued like normal at the end of December. Surgeon's office says that insurance will deny me and I almost start crying because if thats the case this would be my third time having to start over because something hasnt been done right. I called BCBS AL and they told me that they couldnt give me the answer I needed because there is such strict guide lines to follow but because it was within a week of time of where I usually do my weigh ins that they suggested I still have it submitted and that my primary write a letter stating that it was holidays and they were closed and that was the first available app they had.

I'm so upset because now Idk whether it's going to be approved or not. Has anyone been in a similar situation??

[kell911 62]

if you did not have a weigh in during November it will be like you skipped a month. That happened to me as well and yes I had to start over because i had a weigh in at the begining of the montha and at the end of the month. They require on e weight each month. I hope you call the insurance and explain it to them and they work with you. GOOD LUCK

[brooklyn42 9]

Find out if the dr can appeal that decision my dr n I were speaking about it because of the referrals of my insurance good luck hope all comes out well for u

[SharBear617 146]

My BCBS only required 3 months of weigh-ins, but mine is through the Fed employee coverage...I did all mine, 2/22/16, 3/21/16, and 4/22/16...no probs with approval. Am hoping you have the same outcome, best of luck!

Sent from my SM-G928V using the BariatricPal App