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I was just wondering any body else is having or have had an experience like this...

I found out from my insurance that I need to do the supervised diet program, went to see Dr. obtained referral to the Health Education and Wellness division of my Dr's office and scheduled my first 2 classes.

One for Dec '16 and the other for Jan '17, then I was told to call back in Dec '16, because the Feb '17 calendar for scheduling was not available yet.

OK so I call back last week to try and schdule my Feb '17 class, well not really a class more like a one-on-one with the nutritionist and I was told that my last "class" could not be scheduled till mid March '17 because according to insurance its 90 days from your fist class before the last class can be scheduled.

So, bascially I get to sit around for a whole month and a half before I can schedule that last "class". I asked why this wasn't explained to me on the initial contact phone call? The rep had no answer...

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I was just wondering any body else is having or have had an experience like this...

I found out from my insurance that I need to do the supervised diet program, went to see Dr. obtained referral to the Health Education and Wellness division of my Dr's office and scheduled my first 2 classes.

One for Dec '16 and the other for Jan '17, then I was told to call back in Dec '16, because the Feb '17 calendar for scheduling was not available yet.

OK so I call back last week to try and schdule my Feb '17 class, well not really a class more like a one-on-one with the nutritionist and I was told that my last "class" could not be scheduled till mid March '17 because according to insurance its 90 days from your fist class before the last class can be scheduled.

So, bascially I get to sit around for a whole month and a half before I can schedule that last "class". I asked why this wasn't explained to me on the initial contact phone call? The rep had no answer...

Sent from my SM-G930P using the BariatricPal App

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I didn't have that issue with my appointments. After my initial consult, my office scheduled all six of my supervised diet appts at once to ensure I was on the books. They were strict about making sure there were 30 Days or 4 weeks between each appt or it wouldn't be sufficient for United Healthcare. However there were no number of day requirments from the first appt.

Sent from my SAMSUNG-SM-G920AZ using the BariatricPal App

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I had to use HEW too and I couldn't schedule my last appt until 30 days out. Just call the day you finish your second class. I had no problem getting a date in December....and they had limited classes. I don't think you'll have any problems.

Sent from my iPhone using the BariatricPal App

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