Sometimes you just have to SCREAM...

[Gumper81 0]

I have BC/BS of NJ....paperwork was submitted on June 8th....as of Sept 1st I had heard NOTHING....over 50 phone calls by my Doctor...nada....so I went to the NJ Division of Insurance and they had my doctor send a certified letter to BC/BS - that gives Ins Co 10 days to respond....well...BC/BS responded by denying me....saying that "lapband is not proven to reduce your BMI"....huh ???...NJ Dept of Ins woman said to appeal it but with BC/BS it could take 4-6 MONTHS...so I did what any rational person would do.....I called BC/BS back...got a supervisor...and proceeded to scream and curse at the person on the phone as if I was a drunken longshoresman....I must have used the "F" word a dozen times and my wife said I was screaming at the top of my lungs....I ended my conversation by telling them "if I drop dead because you ***********, have your thumbs up your ***, I hope one of you SOB's will come tell my 12 year old daughter why you jerked me around so long"...and hung up. At that point, I decided to pay for it myself. AN hour later, my doctor got a call back saying they had taken it back to the medical director, and that BC/BS was now approving my surgery for this coming Tuesday....SOMETIMES YOU JUST HAVE TO GO POSTAL I GUESS.....I feel bad for the woman I screamed at but if that's what it took...so be it...

[Angelica 1]

wowza, I have BCBS of NJ too, my paperwork should be submitted to them sometime this week, thanks for the tip :confused: I dont mind screaming my head off if it saves my life.