Email Notifications stopped again!

[OzRoo 1,492]

Hi @@Ken S. and @@Alex Brecher

As of earlier today (my time zone, your evening) my email notifications stopped again!

I have had few replies and comments in certain threads, and unless I go to my Content, in my Profile, I would not know that I had updates.

Again, like not long ago, there is nothing in my Junk/Spam folder, and there is nothing in my IP provider's web mail, either.

Please advise.

Thank you.

PS. the last email notification I received was at "no-reply@BariatricPal.com", at 9 am my time, and nothing since ....

[Ken S. 162]

@@OzRoo Hi there! I've found that your ISP is bouncing the messages we're sending, though the content of the e-mails have not been changed. The message being returned by your ISP is "Suspected spam message rejected. IB704" and we have no additional information. Does your ISP (perhaps in their webmail portal) have an area for you to whitelist addresses? I so, you might want to try that prior to having to contact their support department.

I'll also send their postmaster an e-mail, but they're generally hard to reach or fully automated and...rather ineffective at times.

[ProudGrammy 8,322]

email notifications stopped again!

@@Ken S. @@Alex Brecher

same problems as @@OzRoo

couldn't sleep a wink!!

kathy

[Ken S. 162]

@@proudgrammy E-mails sent to you are actually be accepted by your mail provider/ISP - rather then being bounced back. Can you check your Spam/Junk folder?

[OzRoo 1,492]

@@Ken S.

Thank you.

Apparently BigPond created this problem for many customers.

I will chase this up, thank you for your helpful hints.

Can't see any whitelisting.

I may switch to my gmail address for BP.

[WLSResources/ClothingExch 3,444]

@@OzRoo, don't listen to Ken. The truth is that they're trying to tell you something. On the other hand, the problem that @@proudgrammy is having really is a tech issue.

(Where are those idiotic yellow thingies when you want one? Oh, there they are...)

Edited December 3, 2016 by WLSResources/ClothingExch

[OzRoo 1,492]

I changed my email address for BP, and it is all working fine again!

As this is an ongoing issue with my IP, affecting many people, and I waited for ages for a Tech chat, I gave up, and diverted my BP emails to another email address with gmail, and it is all good now.

My IP was rather slack with Spam before, until recently, where they became overly militant, and blocking some emails that were Not Spam. This reduced my Spam I was getting to practically zero, but unfortunately BP became an innocent victim in the Spam War ......

Ha Ha @@WLSResources/ClothingExch

You could be right ..... maybe I was better off without the "lost" emails

@@proudgrammy

I hope you finally slept ..... and that all is OK.