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Waiting on Aetna

mrobles1027

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mrobles1027    7

mrobles1027
Posted

I'm getting a revision from lap band to sleeve. My paperwork was submitted over a week ago. I checked today but still pending. What is the usually turnaround time with Aetna? I'm scared I'll be denied

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shandra205    0

shandra205
Posted

I have Aetna as well and it took 3 weeks exactly. I called my Dr office on the 15th day, nothing. And they wanted to wait 4 weeks. Nope! I called Aetna myself and was given the news. Papers came 2 days later.

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mrobles1027    7

mrobles1027
Posted

Thank you. I called today and they said they received additional information yesterday so its still pending. I'll try tomorrow again.

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