Good news and bad news

[hudjess 95]

Well my medical records were sent to the weight loss clinic. they called me to let me know they got them and said there is bad news. We are missing a record from 2015 so we need that before we can submit to insurance. Well I have to go through the whole process again and get a 2015 record from them but they want me to go through the 4 week wait period for them to even receive it. Is there any other way I can get around it? Can I go to the clinic and get it, I know that they outsource to a company called health port and they take their time with it and I can not wait another month. Thanks for reading in advance (:

[Barryindiana 9]

Med-attorney letter might help...

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[KristenLe 5,979]

@@hudjess Do they have a patient portal for their electronic health record? Sometimes you can get record information from there. I don't think 4 weeks is legitimate if it is a current physician who should be releasing info to a specialist. That's a delay in care.

[hudjess 95]

@@hudjess Do they have a patient portal for their electronic health record? Sometimes you can get record information from there. I don't think 4 weeks is legitimate if it is a current physician who should be releasing info to a specialist. That's a delay in care.

Yes they do do you think I would just be able to print it offline?

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[KristenLe 5,979]

@@hudjess I would try. They also probably have some standards they are supposed to meet - like responding to requests for records within 72 hours. Can your surgeon send a request for information indicating it is needed immediately? There's no way it should take 4 weeks.

[sc101071 398]

Health port records can be accessed online for a fee. You might call a couple of PI attorneys and offer a fee and expenses if they will access for you.