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cjclark220

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courtknee_luv    52

courtknee_luv
Posted

I have Aetna and for me it has been not a good experience. My md office sent in all the info on sept 21. I called and confirmed they had everything on the 22nd. I called everyday there after including today..... My prior authorization is STILL PENDING and my surgery is scheduled for October 6. I feel so angry.

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cjclark220    17

cjclark220
Posted

omg!!!! that sucks... all my paperwork is in also and my surgery scheduled for the 20th... I will stay on them as well

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I would call them 48 hours after the information was sent in. They should have an answer for you.

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thx... I called today and so far still pending

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mr1121    59

mr1121
Posted

@cjark220, I have Aetna and as long as you have done everything they required the approval time is less than a week. I just got in the mail an approval for surgery on the 28th but we changed my date to the 11th. As long as I pass a nicotine test. They only gave me 1 week notice.

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quirkhorse    30

quirkhorse
Posted

I have Aetna. Mine was submitted on a Friday and I had approval on Tuesday. I really expected a fight because I had a BMI of 36 and my comorbidities (PCOS, prediabetes) were not on the official list. I was shocked that they came back with a positive so quickly.

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courtknee_luv    52

courtknee_luv
Posted

@cjark220, I have Aetna and as long as you have done everything they required the approval time is less than a week. I just got in the mail an approval for surgery on the 28th but we changed my date to the 11th. As long as I pass a nicotine test. They only gave me 1 week notice.

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There was a problem at Aetna, that they acknowledged they had only assigned a nurse to my case as of this morning. So it literally sat at Aetna for 10 days. I'm glad you had a different experience, I hope @cjark220 is better than mine too

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Jen_B    2

Jen_B
Posted

I have Aetna and for me it has been not a good experience. My md office sent in all the info on sept 21. I called and confirmed they had everything on the 22nd. I called everyday there after including today..... My prior authorization is STILL PENDING and my surgery is scheduled for October 6. I feel so angry.

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I had quite the ordeal with them. Be sure to speak with whomever is reviewing packet. Be sure they have ALL necessary documentation. My surgon's office had to send some dulicates. They finally approved 4:30 pm when my surgery was scheduled for 8:30 the following morning!!! Stay on them and work closely with your surgon's office. All the aggravation is sooooo worth it when you are on the other side!!!! Goodluck :)

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courtknee_luv    52

courtknee_luv
Posted

hi... my surgery is tentative for the 13th. Does anyone else have Aetna and do u know the waiting period with the insurance company?

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Hey I just got approved through Aetna yesterday. My surgeons office did have to call but it's all taken care of . There is light at the end of the tunnel !!!

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sherri~    77

sherri~
Posted

I gained almost 20 pounds and was approved....mostly because of my comorbidities. Didn't even have to appeal it, and no one at the surgeons even blinked an eye.

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Go To Topic Listing PRE-Operation Weight Loss Surgery Q&A

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      1. NickelChip

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