Cleveland clinic insurance

[yamia25 0]

I'm just wondering if anyone has the cleveland clinic insurance and went thru or in the process of getting a approval? I'm confused a little! (long story)I went to a seminar & 2wks later my patient navigator called me to set up my 4 appointments with my last 2 being in November. As soon as I hang up another woman calls and says I must do a 6 month wls program, I explained to her that I would not have any insurance as of February. The woman put me hold did some research and told me that since my bmi was high that I didn't have to do the program and that she would would try to get me scheduled for surgery by the end of the year. But today case management calls and says I must do a year in the wls program but it want start till January! I'm so confused I just need concrete information. Especially seeing that I will be dropped in February and I don't have time for the run around.

Sent from my SM-N910T using the BariatricPal App

[GermanShepherdMama 145]

I have Cleveland Clinic insurance and have went through the process. I just had surgery this May. My BMI was over 40 so I did not have to do any weight loss program prior to surgery. I did have to write a check for $2750.00 before they would schedule my surgery.

My advice to you is to contact your patient navigator again, and just be very kind and express your concern. Please try to not be impatient with them. You'll get farther with kindness.

***Let me know if you have any questions!!!!***

Edited August 16, 2016 by GermanShepherdMama

[yamia25 0]

I have Cleveland Clinic insurance and have went through the process. I just had surgery this May. My BMI was over 40 so I did not have to do any weight loss program prior to surgery. I did have to write a check for $2750.00 before they would schedule my surgery.

My advice to you is to contact your patient navigator again, and just be very kind and express your concern. Please try to not be impatient with them. You'll get farther with kindness.

***Let me know if you have any questions!!!!***

Thank you for your advice! How long was your process? And who did your surgery? My first appointment is next week, I'm super excited but also nervous & scared that this want happen for me because of all the confusion.

Sent from my SM-N910T using the BariatricPal App

[GermanShepherdMama 145]

Let's see...my first appointment ended up being with the nutritionist end of October 2015. My first visit with Stacy Brethauer, my surgeon, was December 4th. I got my approval letter in April and my surgery was scheduled for May 9th. Last appointment with surgeon was April 29th and I had already started my 2 week liquid diet by then. I had my surgery done at Fairview hospital because I'm young with very few health problems and no expectations of complications.

Did you do your sleep study yet? That was a pain in the behind. Get that scheduled and have a follow up appt with a sleep specialist to go over your results. I would get those scheduled as soon as you can because Cleveland Clinic sleep medicine doctors are pretty busy!

[yamia25 0]

Yes.. my sleep study test is scheduled for September 14th. Did your process take awhile because of the way your appointments were stretched out?

Sent from my SM-N910T using the BariatricPal App

[GermanShepherdMama 145]

Yes that is why it took so long. You do have the option of calling now and then to see if there are any openings. Also you could ask to be put on wait lists for each appointment, then they'll call you if there are any openings!