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United healthcare Bariatric program

janedoe92

By janedoe92, in Insurance & Financing

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sukiej    15

sukiej
Posted

Wow! What a long wait. Have u called to check and make sure they received your paperwork? Mine was submitted yesterday morning.

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ChickenChick    30

ChickenChick
Posted

Yes. Both the doctor's office and my Optum nurse. Ugh.

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sukiej    15

sukiej
Posted

I've left messages for my Optum nurse and she hasn't called me back. That was 2 weeks ago

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Tryingtoloseit    20

Tryingtoloseit
Posted

Have you call United health care themselves insteadt of your optum nurse now I called United health care to see if all My paperwork was submitted they said everything was submitted to them on Monday but My doctors Office told me that they were going to submit everything last Monday. I feel like most optum nurses have no clue what's going on. But make sure you don't count weekends as they are not business days just Mon-Fri for your 30days

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ChickenChick    30

ChickenChick
Posted

Yes, I called them twice. Always still pending review. My doctor's office said they are checking everyday, so it helps knowing that.

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ChickenChick    30

ChickenChick
Posted

I've left messages for my Optum nurse and she hasn't called me back. That was 2 weeks ago

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Mine (Optum Nurse) happen to be in vacation when I messaged her, so a few days later that's when I called UHC directly. Then when she came back she said the same thing they told me over the phone. That was reassuring. But waiting sucks, especially knowing some lucky people get and answer in a few days or even a few weeks.

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ChickenChick    30

ChickenChick
Posted

My problem is...I don't want to bug people. I know it's probably better if I did, I just can't do it - I'm not wired that way. I'll probably check in again on Monday (but I'll second guess myself first, ha).

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Tryingtoloseit    20

Tryingtoloseit
Posted

I've left messages for my Optum nurse and she hasn't called me back. That was 2 weeks ago

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ooh, optum nurses...yea I went through that I called and week and half later I got a call back. i wonder how many patients they have per nurse since they stink at calling patients back..

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Tryingtoloseit    20

Tryingtoloseit
Posted

Yes, I called them twice. Always still pending review. My doctor's office said they are checking everyday, so it helps knowing that.

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Keep checking with them. never hurts, but I understand how this process can drive you crazy...

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sukiej    15

sukiej
Posted

There are so many different numbers to call for optum does any one have the number handy?

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ChickenChick    30

ChickenChick
Posted (edited)

Finally. Approved!!! No surgery date yet, just pre op appointment next week. Took 27 business days.

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Edited by ChickenChick

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ChickenChick    30

ChickenChick
Posted

Finally. Approved!!! No surgery date yet, just pre op appointment next week. Took 27 business days.

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yay!!! happy for you!!!!

I know it took some patience!!

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A heartfelt Thank you!

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Congratulations!

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Thank you!!!

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Go To Topic Listing Insurance & Financing

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