United healthcare Bariatric program

[sukiej 15]

Wow! What a long wait. Have u called to check and make sure they received your paperwork? Mine was submitted yesterday morning.

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[ChickenChick 30]

Yes. Both the doctor's office and my Optum nurse. Ugh.

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[sukiej 15]

I've left messages for my Optum nurse and she hasn't called me back. That was 2 weeks ago

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[Tryingtoloseit 20]

Have you call United health care themselves insteadt of your optum nurse now I called United health care to see if all My paperwork was submitted they said everything was submitted to them on Monday but My doctors Office told me that they were going to submit everything last Monday. I feel like most optum nurses have no clue what's going on. But make sure you don't count weekends as they are not business days just Mon-Fri for your 30days

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[ChickenChick 30]

Yes, I called them twice. Always still pending review. My doctor's office said they are checking everyday, so it helps knowing that.

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[ChickenChick 30]

I've left messages for my Optum nurse and she hasn't called me back. That was 2 weeks ago

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Mine (Optum Nurse) happen to be in vacation when I messaged her, so a few days later that's when I called UHC directly. Then when she came back she said the same thing they told me over the phone. That was reassuring. But waiting sucks, especially knowing some lucky people get and answer in a few days or even a few weeks.

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[ChickenChick 30]

My problem is...I don't want to bug people. I know it's probably better if I did, I just can't do it - I'm not wired that way. I'll probably check in again on Monday (but I'll second guess myself first, ha).

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[Tryingtoloseit 20]

I've left messages for my Optum nurse and she hasn't called me back. That was 2 weeks ago

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ooh, optum nurses...yea I went through that I called and week and half later I got a call back. i wonder how many patients they have per nurse since they stink at calling patients back..

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[Tryingtoloseit 20]

Yes, I called them twice. Always still pending review. My doctor's office said they are checking everyday, so it helps knowing that.

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Keep checking with them. never hurts, but I understand how this process can drive you crazy...

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[sukiej 15]

There are so many different numbers to call for optum does any one have the number handy?

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[Tryingtoloseit 20]

There are so many different numbers to call for optum does any one have the number handy?

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(888) 936-7246 that's the number in my phone

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[ChickenChick 30]

Finally. Approved!!! No surgery date yet, just pre op appointment next week. Took 27 business days.

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Edited October 21, 2016 by ChickenChick

[Tryingtoloseit 20]

Finally. Approved!!! No surgery date yet, just pre op appointment next week. Took 27 business days.

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yay!!! happy for you!!!!

I know it took some patience!!

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[Lanibear 10]

Congratulations!

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[ChickenChick 30]

Finally. Approved!!! No surgery date yet, just pre op appointment next week. Took 27 business days.

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yay!!! happy for you!!!!

I know it took some patience!!

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A heartfelt Thank you!

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Congratulations!

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Thank you!!!

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