Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Currently unable to access "notifications" tab at top right of screen...



Recommended Posts

I can see the little red number above the notifications symbol but when I click on it the symbol pops up and simply spins, never listing the notifications.

Not sure if something needs to be reset or if there's something else I can do on my end.

Thanks

Share this post


Link to post
Share on other sites

My notifications are working fine, but I've had the problem you are describing before. What works for me is to right-click on the red number, then select Open in New Tab. Kind of a pain but at least that way you get to see the notifications.

It's always eventually cleared itself up for me.

Share this post


Link to post
Share on other sites

My notifications are working fine, but I've had the problem you are describing before. What works for me is to right-click on the red number, then select Open in New Tab. Kind of a pain but at least that way you get to see the notifications.

It's always eventually cleared itself up for me.

Cool. Thanks.

I'll give that a try when I log back in after work this evening.

Share this post


Link to post
Share on other sites

That has happened to me as well......it's has usually lasted about a day, and then the next day works fine....Good luck!

Share this post


Link to post
Share on other sites

I can see the little red number above the notifications symbol but when I click on it the symbol pops up and simply spins, never listing the notifications.

Not sure if something needs to be reset or if there's something else I can do on my end.

Thanks

Hi there,

I've resolved this issue for you. There is a bit of a bug with special characters in the inline notifications, which is why it "seems" intermittent and doesn't happy to everyone. We hope to have this resolved permanently in the near future :-)

Thanks!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×