Insurance Says NO! BSCA

[nennas_mommy 20]

My co-worker just got the gastric sleeve done on July 9th. We obviously work for the same company and we have the same insurance, same plan, everything. Well, I recently went to the same seminar she did, at the same hospital she went to and today I got a call from the coordinator saying that my insurance does not cover Bariatric surgery!! What the heck is going on!!?? So I called them myself and the representative gave me a "yes and no" type answer. He said I'd have to go through 6 months of medically supervised weight loss, a psychological evaluation, so on and so forth. All of which is done at the hospital where I went to the seminar! I am just confused.

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[becomingmandikaye 262]

Sounds like someone got their wires crossed. I'd call your surgeon's office and go over your insurance with them.

[nennas_mommy 20]

That was the surgeons office!

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[becomingmandikaye 262]

Right - they're wrong. So maybe they have outdated information or maybe the coordinator got you mixed up with someone else. It's your surgeon's office that's wrong, so they're the ones you need to call so you can provide them with the information your insurance gave you.

[becomingmandikaye 262]

For what it's worth - my *insurance company* gave me wrong information and I had to call and correct them. People make mistakes - you just have to stay on top of it.