Appeal process

[vandernoordh 63]

Okay, so I was denied in April by UHC because I did not have a comorbidity.did a sleep study and I have sleep apnea which does qualify as a comorbid condition and now I should be approved to have the surgery. I have emailed my surgeons office twice and received no response. Do I have to have them file the appeal or can I?

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[GBLady41 393]

I think you have to have the surgeon's office file the appeal.

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[vandernoordh 63]

After finally finding uhc's benefits handbook I can file the appeal, but I think it would be so much easier if they would.

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[BrookeM07 17]

You can file the appeal if they are not responding. If you call your insurance company, they can send you the appeal application. I will admit though, it is much easier for the Surgeon's office to do it.

[vandernoordh 63]

That's what I was thinking. I'm just wondering about starting all over with a new surgeon since they're not responding.

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