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How long did Cigna take to respond to you?

SleevedKat

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SleevedKat    2

SleevedKat
Posted

I'm curious to find out how long Cigna took to approve you for gastric sleeve surgery. My insurance specialist turned in all my documents on 5/18, I called Cigna and they said they received it on 5/19. I'm trying to be patient but I'm excited!! I called again today, 5/24, and Cigna said it is still pending like come on... I'm fat, approve me lol. Jk. I'm interested in hearing your story, please comment below.

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Daisee68    2,493

Daisee68
Posted

LOL! Hang in there! I think they are usually pretty quick. Mine was unusual - submitted at noon on a Friday and approved by 10 am the following Monday!

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naynay35    10

naynay35
Posted

My paperwork was submitted on 05/12 and I still haven't heard anything from Cigna. Like you I am very anxious

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SleevedKat    2

SleevedKat
Posted

LOL! Hang in there! I think they are usually pretty quick. Mine was unusual - submitted at noon on a Friday and approved by 10 am the following Monday!

Wow!!! That's amazing. I wish lol

Sent from my iPhone using the BariatricPal App

My paperwork was submitted on 05/12 and I still haven't heard anything from Cigna. Like you I am very anxious

Have you called Cigna and asked for an update? I was told typically it takes 5 business days

Sent from my iPhone using the BariatricPal App

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naynay35    10

naynay35
Posted

I actually just called them and found out nothing has been submitted ugh!!! I called True Results (who Im using) and left a message. Now im completely lost. Its been two weeks since my last visit.

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SleevedKat    2

SleevedKat
Posted

I actually just called them and found out nothing has been submitted ugh!!! I called True Results (who Im using) and left a message. Now im completely lost. Its been two weeks since my last visit.

Oh wow! I'm so sorry to hear that, definitely get on your insurance specialist to have all the paper work in. I stayed on top of mine, they probably got annoyed but I didn't care. We've put so much work in already(pre-op appts, 3 month diet, etc.) for them not to have things right. Good luck!

Sent from my iPhone using the BariatricPal App

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naynay35    10

naynay35
Posted

Yay!!!! I just received my approval from Cigna today!!! Surgery is scheduled for July 1, 2016. I am beyond excited. The approval took about a week. It was submitted on 06/06.

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SleevedKat    2

SleevedKat
Posted (edited)

Yay!!!! I just received my approval from Cigna today!!! Surgery is scheduled for July 1, 2016. I am beyond excited. The approval took about a week. It was submitted on 06/06.

Sent from my iPhone using the BariatricPal App

That's so exciting! Congrats! I was approved last month, my surgery date is July 14th! If you have Instagram follow me at @sleevedkat and I'll follow your journey too

Edited by SleevedKat

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naynay35    10

naynay35
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Go To Topic Listing Insurance & Financing

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