Did anyone's insurance call...

[bridgetsband 16]

I had my first consult and meeting with a dietician and my second is scheduled for May 17. Yesterday, someone from BCBS called me to let me know of a service they offer where I can talk to a nurse about health concerns and they asked me a questionnaire on my health. I mentioned I was confused why they were calling and was it in reference to any preauthorization of a future surgery - she said no. It made me uneasy that they're asking questions and not revealing their intent and that they might use it to deny surgery. Anyone else have a nurse call to ask you to rate your health?

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[jea(n__n)ette 98]

I'm private pay so I can't say yes. However a nurse from the insurance company calling sounds suspicious to me, if only because I watched the documentary Sicko and the doctor that advised the company to deny an expensive life saving surgery, himself got a bonus for saving the insurance company some money.

[kcsprong 19]

Mine did. I never answered the calls, and refused to call them back. I have a doctor, several in fact, why would i talk to a nurse from the insurance company?

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[mskami77 295]

I have Aetna and had a nurse assigned to me during my approval process. She ended up being a huge advocate for me and my surgery was approved within 48 hours. She did get personal and I had weekly phone calls with her to track my progress and health.

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[grandmaofone 411]

My hubbies company provides a service were I talk to a nurse about my health. They are from a company called Red Brick Health and from talking to her I have learned a lot because I can pick topics I want to talk about or need help understanding and in the long run it helped get me through the process and get approval faster. And a bonus I received was a $300 gift card to Target to get whatever I wanted. I saved it and got new clothes after I dropped 80 pounds. It was awesome and helped me a lot. Do not be afraid to help yourself along and get through this faster by talking to her.

By the way I only had my BMI going for me to qualify for surgery.

[WantToBe 77]

Just beware! Insurance companies sole purpose is to make money! I'm sorry to sound cynical but they do not care about you or your weight loss. Whenever my insurance company calls me I ask questions and terminate the call. They can and I'm sure do at times use the informational provided to them as a basis for their decisions. It is important to always know to whom you are speaking and why they want to know certain things about you.