2bsleeved26 18 Posted May 6, 2016 So I was approved for surgery , yayyy!!! But I can't even be too excited. I found out after calling my insurance company cause my surgeon office has been completely silent with me since my final appointment on the 22nd. I called and left a voicemail requesting a call lack for an update last week..no callback received. I called back 2x more and the coordinator either was gone for the day or she was out all together. I'm getting frustrated and want to see about setting a date so that I can coordinate my time off but I'm really at a standstill. I called once more yesterday , and convienetly she was with a patient and said she would call back..nothing since then! I don't want to keep calling and annoying them, but I'm really trying to get a move on things. I'm so annoyed and am really considering just starting over with a new dr office altogether [emoji19] Share this post Link to post Share on other sites
Miss Mac 6,262 Posted May 6, 2016 Send your surgeon an email, copied to whoever manages the place. If the clinic is part of a hospital network, copy it to the Patient Advocate and Hospital Administrator. You will get your call in no time. Share this post Link to post Share on other sites
leahhindi 65 Posted May 6, 2016 Best of luck to you. I feel your frustration--it is a lot of hoops to jump through but just have to wait some more! With persistence you will get where you want to be! Please keep us updated on your date! Share this post Link to post Share on other sites
2bsleeved26 18 Posted May 6, 2016 Well I called once more before sending an email. She apologized and was able to set me up for June 9th. I'm both nervous and excited about my journey [emoji4][emoji4] Share this post Link to post Share on other sites
SalOdyssey 441 Posted May 7, 2016 If email doesn't work, go to the office. Kinda hard to ignore or forget you then. Share this post Link to post Share on other sites
asiruam87 6 Posted May 8, 2016 My husband and I switched doctors and we can't be happier. This is a major life choice and we think we want the best support system available. Best of luck Sent from my SM-T550 using the BariatricPal App Share this post Link to post Share on other sites
Lenoralogan@yhoo.com 13 Posted May 8, 2016 I really do not have to start over with another doctor u can explain to them what's going on and what u want to do.U might can pick up where u left off. Good luck Sent from my SM-N910P using the BariatricPal App Share this post Link to post Share on other sites
2bsleeved26 18 Posted May 8, 2016 I really do not have to start over with another doctor u can explain to them what's going on and what u want to do.U might can pick up where u left off. Good luck Sent from my SM-N910P using the BariatricPal App I was able to speak with someone and I am now scheduled for the 9th. Thanks for your kind words. I'm hoping there are no more issues going forward Share this post Link to post Share on other sites