Venting - So Mad!

[Brenda Sherwood 64]

Just need to vent a little. I finished all of my dr appointments, nutrition classes, tests, psych, etc in a super small time the last few weeks because my dr said if I kicked it into high gear I could get the surgery in May. I already did my 3 mo supervised diet. I can't take work off at all from June 1 til July 15 because that's the crazy busy time of the year. Didn't think I'd get everything done so was planning on July. But when they said hurry, I did. I finished up and they were getting my papers ready for insurance last Wednesday. They said I should expect an answer in about a week and set up my final appointment with them to sign releases and get all the info to start my pre op liquid diet for Wednesday with a tentative surgery date of the 7th. That would give me 3 weeks off before I have to be back to work (I have a physical job with lots of stretching). Just called insurance co to see what kind of time frame they think and they said they had NOTHING from my Dr office. What the.... My biggest concern is that if I can't get this done now, I'll probably have to redo the stress tests, blood test, preggo test, etc in July since they will be old : (

[taweedeegirl 68]

when did they tell u they submitted info ??

did u contact your doctors office n follow up?

I know surgeon office waited a week to submit ( don't ask me why.. but that's what they do)

[Sharon1964 2,530]

Every morning at 10 am call your doctor's office and ask if the paperwork has been faxed in. If they say yes, call the insurance company and ask them. If insurance says no, call your doctor's office back.

The squeaky wheel gets the surgery date.

Every morning at 10 am call your doctor's office and ask if the paperwork has been faxed in. If they say yes, call the insurance company and ask them. If insurance says no, call your doctor's office back.

The squeaky wheel gets the surgery date.

[taweedeegirl 68]

it's sad all the jumps n hoops we have to go through ... [emoji35][emoji35][emoji35]

[spdmonkeymama 36]

I had an issue with my insurance at one point. The doctor sent in paperwork and it got sent to the wrong case manager at the insurance office. It ended up sitting in a box for 3 weeks.

My doctor finally called and said here is the confirmation number for the fax I will wait til you tell me you have received it.

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[KristenLe 5,979]

Just because Insurance said the Dr did not send info - don't take that as gospel. Call and calmly speak to the insurance coordinator at your Drs office. If they fax - ask them if the have a confirmation date/time and confirm fax #. If the sent by paper - ask them for date and address it was sent to. It's probably somewhere at the insurance waiting to be processed.

[beggingtobehealthy 97]

It took 2 weeks to get auth through my insurance and that was considered FAST. On another note, you still have a little time. I am only taking 5 days off post op since my position is mostly sedentary

[Brenda Sherwood 64]

I called and left a message at dr office but haven't heard back. Calling back in a few hours if I don't hear from them. Just funny they say hurry hurry then dont submit info. Praying it just wasnt noted on my account correctly and they actually have it

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[Elode 8,093]

I had that happen and it turned out they did have my paper work but in a different department that handled it first.

[Brenda Sherwood 64]

I had that happen and it turned out they did have my paper work but in a different department that handled it first.

Im praying thats the situation. My surgeon's team has been great with everything so far so I'm surprised at this

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