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Anybody else with this insurance? Every time I call and talk to a rep they are so confused. I continually get conflicting information and it's like pulling teeth to get something in writing. Just hoping to connect with someone else.

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Have virginia anthem BCBS and they are sooo confusing! I am beyond frustrated. I finally started doing the online chat system thinking whatever they say will be solid... However, even when they message you something it is not considered "gold" unless on letterhead!

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