Premier Strawberry Cream Shake Problems

[ssflbelle 829]

I got 4 boxes of 18 shakes in Sept of 2015 with an expiration date of May 2016. two boxes of chocolate and two of the strawberry and cream. I was drinking them before my surgery. I am not having any problems with the chocolate shakes The first box of strawberry and cream I really liked and had no problems with the consistency of the shakes. This second box of shakes I seem to be having problems with them. The first 1/2 of the bottle is fine and then the second half I get thick grainy yucky mouthfuls of I am assuming Protein. It doesn't matter whether I shake up the container or don't, refrigerator it or don't it still happens. I still have about 15 bottles left of the strawberry and cream and really do not want to throw them out. Drinking only half of them does give me some protein but I paid for the whole bottles not half. This Tuesday I will be 4 week post op and still have at least 2 to 4 more weeks before I was told by my Dr to stop drinking the shakes.

Has anyone had this kind of problem with their ready made Premier strawberry cream shakes? If so, what did you do to make it more drinkable? If anyone else has some suggestions I am open to trying them as being on disability I do not want to throw the shakes away.

Thanks for reading this posting and for any help you can provide.

[OutsideMatchInside 10,166]

I think there are bad batches some of the time. Or they sit too long and degrade. I have had this issue now and then.

I would toss them to be honest. I don't think it is fixable.

I try to consume mine within a couple weeks of buying them.

[cindyw41 761]

I would take them back to the store for a replacement But if that isn't feasible try pouring it in a cup to mix it.

[Onmywaytothinagain 29]

I had the same problem and I emailed the company and they sent me replacements right away.

[Valentina 2,642]

I would contact the company, explain and ask for a shipping label to send them back. At the same time, ask for replacements.

It's just good business to "do right" to a good customer.

[lilbeanie 52]

I had the same issue with a box of chocolate shakes a couple months ago. I emailed the company and they sent me a new box free of charge, so I would definitely recommend trying that

[CowgirlJane 14,259]

I had that happen with the strawberry. Make sure you don't store them somewhere that gets warm, but I think they get bad batches. Overall a great product and costco took back the bad box.

Sent from my SAMSUNG-SGH-I337 using the BariatricPal App

[tracey022216 45]

Walmart took mine back and replaced..it's a good product but sometimes the store doesn't store them right. Either to hit and the from one temp to another in shipping it happens I only had one so far.

Sent from my XT1031 using the BariatricPal App

[ssflbelle 829]

Thanks everyone for all the info. I found the email for the product and I sent them one basically explaining what I did here. Until I hear back from them I will hold onto them just in case they want me to send them back to them at their expense. Hope to hear from them real soon and get some good results.

[TMW2016 36]

Yeah. I had one do that to me too. Yuck!

[vegas2013 12]

Happened to me also

Sent from my SM-N920V using the BariatricPal App

[Mistie 201]

I ordered some in the fall, same time frame as a friend. We had the same issue - they got too hot and they "soured" so to speak in shipment. The chocolate was fine, but the strawberry seems a lot more sensitive.

[sweetsavannah 20]

I had the same problem, only with the strawberry ones! Looks like I need to email them, too

[naturegirl 320]

I've never thought to contact the company. I just end up drinking the first half and tossing the remainder. I guess I've always thought of it as "sludge" at the bottom.

[ssflbelle 829]

Followup to the bad strawberry shakes. After the email I sent they called me and ask some questions which I answered.

Today I received a whole new case and no shipping charges. So if anyone has bad shakes from this company email them and you too may get a replacement case too.