Bariatric Pal store?

[lauriev 71]

Has anyone ordered from the store? I placed an order on 12/30 and as of today it still shows unfulfilled on the website. I knew there would be a slow down because of the holidays, but I thought by today they would have done something with the order.

Just curious if anyone else had ordered stuff and what their experience was.

[DaisyAmy 561]

I ordered on the 30th and tracking has it being delivered tomorrow. It looks like it was shipped from my same state, so maybe that's why it's quicker. I did get email confirmation in the delivery/tracking, etc.

[lauriev 71]

thanks for the info @@DaisyAmy, maybe I will hear something tomorrow.

[Ronjohn 84]

I order stuff from bariatric pantry and it came pretty quickly"

[lauriev 71]

I finally got notification yesterday that my order had shipped. Apparently there were some delays when they moved the warehousing around, found that information in another thread where folks were complaining. I guess they didn't say anything to people unless you called them and complained. This was my first order so I wasn't sure if it was always slow or if it was just holidays - apparently it was a combination of holidays and moving.

[DaisyAmy 561]

I got my stuff yesterday. Hope yours comes soon!

[Amy Wolfe 49]

Will never order again. Ordered on dec 4th. Received january 6th. They have lost my business. Even with their "move" that turn around is unacceptable.

[Ronjohn 84]

That's just crazy... One month...

[lauriev 71]

What I find to be unacceptable is the lack of communication that there were issues with the move and slow downs in shipping. Had I known that I would have ordered differently. I work in logistics, we would NEVER treat a customer that way. I could have ordered my Vitamins and things from Amazon, paid a little bit more, but had them in two days. The other thing that kind of irks me is that even after all that, once they shipped it they shipped it economy so I still won't receive my purchase until Thursday of next week. Orders that are a month late shipping should have shipped priority at the company's expense.