Submitting your information

[LadybugFarm97 4]

Sorry to hear your having trouble. I am having the exact same problem. Coordinator says its faxed and insurance says they do not have it. This has been going on since Nov. I am having a revision from band to sleeve due to band problems and in considerable pain. Each day that passes is miserable and my coordinator does not seem to care. She hardly ever returns a phone call and when she does its like " I don't know what the insurances problem is". Claims she has faxed my records 3 times and still nothing. That rock and hard place is getting mighty uncomfortable for me.

[m_kuiphoff 1]

Sorry about your situation. I know exactly what your going through. I'm going to call her again tommorow and see what happens. Just going to be persistant.

[m_kuiphoff 1]

Hi called my insurance again today. A representative called my drs. Office to talk to my coordinator to get codes and find out where my info was. I said great! Finally! Not an hour later I got a call from my coordinator asking me why a rep was calling her? I told her that was their idea. She said I needed to wait a while longer because they first submitted my information over the summer to have the band but now they're going to do the sleeve. So they can't just rush the change. She just said let her handle it? Any input anybody please?

[rgallardo 30]

Idk still doesn't seem like it should take that long.... Either she's honestly telling the truth or her ass got caught and she trying to cover her ass......if mine took. 2 days it should not take her this long I would ask her what takes so long and how long does she expect it to take and what exactly is she waiting for what's the process

[m_kuiphoff 1]

Thanks I pretty much asked her those questions and she said believe me I know what i"m doing. Just give it a little longer. I'm scheduled for another office visit Feb 7th so she's going to have to see me face to face pretty soon.

[rgallardo 30]

Haha yup.. I wonder if anyone else has had problems with her

[m_kuiphoff 1]

I don't know? But I think if I look for another Dr., it's going to take me a whole another year to go through tis process I think?

[rgallardo 30]

Not necessarily u can request for the new doctor to request all ur records.... However I would wait a lil longer in case the lady is telling the truth

[m_kuiphoff 1]

Your right. I've waited this long. They say patience is a virtue.

[shannalynne 98]

Mine submitted that same day and I was approved in one week???? Aetna????

[m_kuiphoff 1]

I know so quick for some. There seems to be an issue because they first submitted my info for the band, and I was turned down for that. It went to appeal. In the mean time I went back for two or three more visits each time my BMI getting higher. My surgeon suggested I do the sleeve. So the coordinator thinks we need a little bit of buffer time before submitting for the new procedure? I don't know getting so frustrated.

[m_kuiphoff 1]

Only me again. Had Drs. apps today okay so information packet for sleeve being submitted. So he said possibly this time next month it will be my turn! Need some positive thoughts y'all. Keep you posted.

[rgallardo 30]

Iwas justthinkinabout u good luck I sure hope this finally goes through for u!!! Keep me updated is love to know how everything is going!!!

[m_kuiphoff 1]

Thank you will do.

[rgallardo 30]

????